Customer Testimonials

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DealerRater Sep 21, 2021

I had a very good experience Dan keys was very helpful in every way and made this transaction very Smooth

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Google Sep 21, 2021

Really great place. All staff nice behavior. I’m glad for MONI RUZZAMAN.Thanks Everybody.

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DealerRater Sep 19, 2021

Karen Herrera is the best! She was so nice and straight forward. She helped me find the perfect vehicle for me. I went to see one car that I couldn't get. She was so patient while I looked at other vehicles and test drove them. She was very informative about every vehicle. She really knows her stuff. She's not pushy just to get a commission. She was really attentive to my needs and wants for a new vehicle. I am very, very happy with my purchase.

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Facebook Sep 19, 2021

Thanks to the great team at City Cadillac for making purchasing an 2017 XT5 a hassle free experience. Daniel had great knowledge of their inventory and carefully worked with us to make sure we were happy with our final selection. Our Silver Cadillac XT5 is beautiful. We felt like VIPs our entire time there, never feeling pressured. Financing experience was smooth as can be. Overall experience was a 10 out of 10! We recommend buying from City Cadillac and working with Daniel.😀

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DealerRater Sep 17, 2021

I had a great experience with Daniel. He was able to work out a price that I wanted and also gave me a full detail tour of my new 2021 CT5!

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DealerRater Sep 16, 2021

The service was great. Dealer was straight forward from the start. We were and will be returning customers.

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Google Sep 16, 2021

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Google Sep 15, 2021

My salesman definitely worked with me and gave me the best offer out there. He made sure I was taken care of and gave me a full detailed tour to my new car. Will be making another purchase in the upcoming weeks!

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Google Sep 13, 2021

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Google Sep 10, 2021

Thank You Karen Herrera for making me feel special in this big process of getting my XT6. Karen Herrera was patient and fast by getting all the details done. I Definitely recommend Her if you buying a vehicle in City Cadillac Long Island City.

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Google Sep 10, 2021

I’m always skeptical of dealership service departments (because it feels like they try to take advantage of you and your wallet!) but I’m glad I brought my car into City Cadillac. They throughly explained to me what was going on and I didn’t feel like they were trying to get over on me. Cherise went out of her way to explain everything that was going on with my car and my options for repairs. She was exceptional and I’m glad that she was there to put my mind at ease. I will definitely bring my car ...

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Google Sep 10, 2021

Recently was in for service on my GMC. My first time ever at a dealership which at first I was worried about after hearing all the dealership horror stories. So glad City Service was no horror at all! In fact the team was helpful and understanding. Each of them from the young man who helped me move my car to my service advisor even the cashier was pleasant. This team is amazing! Extremely thankful to the crew there! You guys have a customer for life!

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DealerRater Sep 7, 2021

Thanks to the great team at City Cadillac for making purchasing an 2017 XT5 a hassle free experience. Daniel had great knowledge of their inventory and carefully worked with us to make sure we were happy with our final selection. Our Silver Cadillac XT5 is beautiful. We felt like VIPs our entire time there, never feeling pressured. Financing experience was smooth as can be. Overall experience was a 10 out of 10! We recommend buying from City Cadillac and working with Daniel.

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DealerRater Sep 5, 2021

It was an excellent and easy experience. We flew in from Michigan and got the car all with in a week of initial contact. Go City Cadillac

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DealerRater Sep 2, 2021

Very professional and very helpful. They helped me find the right car in the right time and I love the car. I will recommend it.

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Google Aug 30, 2021

good experience friendly customer service! John was extremely helpful with everything that I needed to deal with from start to finish Thanks John!

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Google Aug 30, 2021

Karen Herrera finds me right car in right time. I was serching for car over 2 months including other Cadillac Dealers. She is easy going and very helpful. She made me so much easier in my decision. And City Cadillac has full power to find any car than other Cadillac dealers. If you are financing don't just trust whatever the finance guy says calculate upfront to find the accurate numbers.

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DealerRater Aug 28, 2021

Karen Herrera finds me right car in right time. I was serching for car over 2 months including other Cadillac Dealers. She is easy going and very helpful. She made me so much easier in my decision. And City Cadillac has full power to find any car than other Cadillac dealers. If you are financing don't just trust whatever he says calculate upfront to find the accurate numbers.

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Google Aug 22, 2021

Came to City because they were the only Cadillac in the region with the car I was looking for. Jason Taveras excellent, super easy to deal with, got the deal I was looking for. Thank you!

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DealerRater Aug 21, 2021

Helena Zadeh was very helpful. She is an outstanding saleswoman. Helena is so friendly and knowledgeable . I love the car... so happy to deal with City Cadillac my second time around. Thank you for all your help... one happy customer...

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DealerRater Aug 21, 2021

I was looking to purchase cadillac esv, helena and tatiana got a platinum esv for me. I just picked up my vehicle from city Cadillac. Im very happy with the service.

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DealerRater Aug 17, 2021

Dan is a very nice guy, most helpful . When I’m ready for my next car I would go to Dan . He’s the man.

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Google Aug 11, 2021

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Google Aug 10, 2021

City Cadillac are the best hands down. It starts with their owner all the way down. You simply will not experience better service ANYWHERE.

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DealerRater Aug 10, 2021

Love the car. He was very helpful and honest. Great guy to work with. I would recommend people to come to him to get a good deal

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DealerRater Aug 9, 2021

Very professional very helpful I was very pleased I will recommend my friends Outstanding service They take care of A lot of the business to keep you from running around

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Google Aug 8, 2021

Valeria is the best sale lady in the world

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Google Aug 6, 2021

Great service highly recommend not to waste your time and go straight to Helena she's giving the best Professional Approach about buying a car

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Google Aug 4, 2021

Karen Herrera is a 5 star saleswoman. She is so friendly , sweet and knowledgable ! She is not pushy but also gets the job done . She made my first time experience so much fun . Thank you for everything ❤️

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DealerRater Aug 4, 2021

Karen is a 5 star saleswoman. She is so friendly , sweet and knowledgable ! She is not pushy but also gets the job done . She made my first time experience so much fun . Thank you for everything ❤️

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Google Aug 3, 2021

Great staff and management

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Google Jul 29, 2021

I recently financed my first car here with the help of Karen Herrera. She was very helpful and sweet. I honestly came into this place not knowing what to expect for a first time car buyer but was very satisfied. The manager John was also nice and helpful. I would definitely recommend this place. Thank you!

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DealerRater Jul 23, 2021

Mr keys was a very understanding and personal man. Who gave his all into helping you with every need. I truly recommend him for anyone to do business with. Keep up the good work and best wishes to you Mr. Dan keys.

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DealerRater Jul 20, 2021

Helena was extremely professional and knowledgeable. The atmosphere was very relaxed I felt absolutely no pressure when trying to make a decision. I will definitely refer friends and family. I am ecstatic with my purchase. Thanks Helena you’re amazing

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DealerRater Jul 14, 2021

I was a little Frustrated at first, But Dan Keys came through and help me purchase the car I wanted... Thank you Dan for all your help.. I’m very very Happy 😃

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DealerRater Jul 11, 2021

I buy 2020 Escalade and was very happy with the sale and his team , salesman muni really went out of his way to ensure I am fully satisfied, I will highly recommend anyone to buy a car from here.

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DealerRater Jul 6, 2021

Dan keys was great to work with and made the process of purchasing a vehicle out of town an easy process. I would definitely work with Dan again.

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DealerRater Jul 5, 2021

Seemless process, worked with customers service first, no games, they gave me the price, the car was in excellent shape. Dealt with Dan Keys till the end he also made the process seemless. Had a great experience over all.

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DealerRater Jul 2, 2021

Valeria in sales was a pleasure to work with. This is my second vehicle from City Cadillac and I will return again. Thank you very much

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DealerRater Jul 1, 2021

I'm so excited and pleased that Mr Dan Keys at City Cadillac has worked hard in getting me in my dream car

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Google Jun 26, 2021

Your sales associate Jasmine was great, Jasmine walked us through the whole process and was on point on every thing we asked, Jasmine is a credit to your company, being in business myself its very difficult to find an associate like her.

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DealerRater Jun 25, 2021

I just had my Terrain serviced. Very professional and friendly team. The facility is clean and very close to the city. See you again soon.

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DealerRater Jun 25, 2021

We worked with Dan Keys to purchase a 2020 Cadillac XT5. Dan was great to work with. He Provided the answers when we asked questions and was always Helpful.

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Google Jun 23, 2021

I initially was hesitant to go to City Cadillac but after traveling long hours to reach Greenwich Cadillac for years, I decided to try a Cadillac dealer closer to my home in Brooklyn. Luckily, my wife and I found Jason Taveras who was especially attentive to our requests and found us a beautiful car to go home with at a great deal! Simple, no hassle transaction. To top it off, Jason called to check up on how I was liking the car. Well let me tell you this Cadillac is a spaceship and Jason doesn't work for NASA.! Ha! ...

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DealerRater Jun 23, 2021

KATHY at the service department at City Cadillac is phenomenal! she was very attentive and sincere on making sure my vehicle was getting taking care of and my stay was most pleasant. took me to meet the mechanic who was servicing my vehicle and made sure I had a nice loaner to drive in until my vehicle was returned. Thank You Kathy! GREAT JOB!

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DealerRater Jun 22, 2021

Dan was absolutely amazing he made the process nice and smooth and gave me an amazing deal.

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Google Jun 22, 2021

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DealerRater Jun 18, 2021

Everyone was very nice and helpful, I was very pleased with the great customer I received specially Ms. Jasmine Morales for going the extra mile to satisfy my needs due to it was a birthday present for my wife. Thank you very much!!!

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Google Jun 13, 2021

Daniel was a great salesman,didn’t know what I really wanted he showed great patients an knowledge about every car I looked at(at least 4 cars)befor I found the one I wanted.this was my second lease with them an plan on going for a 3 peat once this one is up as well.highly recommend him for anything at that dealership….

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DealerRater Jun 12, 2021

Excellent job! Dan got the job done and went the extra mile for us! My daughter’s first car. He made the experience the best!

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Google Jun 7, 2021

I had the best experience with Jesus Rosa at City Cadillac. From his patience with me as I figured out what type of car I wanted down to answering every question I could come up with, he was with me every step of the way. He explained everything in detail and made sure I knew exactly what I was getting. Let's face it, that is sometimes extremely rare when shopping for a car. A week after I took home my new car, I realized I left something in my old one and he helped me track down my old ...

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DealerRater Jun 7, 2021

I had the best experience with Jesus Rosa at City Cadillac. From his patience with me as I figured out what type of car I wanted down to answering every question I could come up with, he was with me every step of the way. He explained everything in detail and made sure I knew exactly what I was getting. Let's face it, that is sometimes extremely rare when shopping for a car. A week after I took home my new car, I realized I left something in my old one and he helped me track down my old ...

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Google Jun 6, 2021

The salesman Erick and the finance guy were top notch and truly professional. First time buying a car without the hassle, haggling or back and forth. Made this experience easy and enjoyable....Thank you Gentlemen.

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Google Jun 4, 2021

For any family a vehicle purchase is a big investment that you want to get done right. You cant do that w/out the right people. My husband and I had went to a couple others before stepping here and all were rude and paid no attention to us. Even though the vehicle we saw online was the incorrect one they had a nice choice of others and what made us stay and try was Anthony Oropeza’s interest in trying to help us find what we wanted . He was extremely helpful, respectful and not pushy ! We felt important as ...

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DealerRater Jun 4, 2021

For any family a vehicle purchase is a big investment that you want to get done right. You cant do that w/out the right people. My husband and I had went to a couple others before stepping here and all were rude and paid no attention to us. Even though the vehicle we saw online was the incorrect one they had a nice choice of others and what made us stay and try was Anthony Oropeza’s interest in trying to help us find what we wanted . He was extremely helpful, respectful and not pushy ! We felt important as ...

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DealerRater Jun 2, 2021

Just got my new Cadillac XT6 . Very happy with the work that has been done. Thanks to Jasmine helping me out all this time. She’s been great.

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DealerRater May 29, 2021

I walked into City Cadillac showroom to see what kind of deals they had. I first met with Anthony who introduced me to the Cadillac XT5. He was extremely courteous and respectful of my needs. As he was going away on paternity leave, Helena Helped me with finalizing my car pick. I was very impressed with her professionalism and her kind nature. She never tried To up sell me any service and in fact worked very hard to get the best value for my budget. I am very happy with my decision and City Cadillac has got a customer for ...

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DealerRater May 29, 2021

Karen Herrera met me when I went to lease a car. She was extremely helpful and professional. I leased a 2021 GMC Terrain. She was very pleasant and kind. I have been going to City Cadillac for many years and will go there again. John Randazzo was also a great help.

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Google May 27, 2021

We have been City Cadillac customers for years. Always completely satisfied with sales and service. Recently Daniel worked with us to complete a new lease. Awesome. Highly recommend.

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DealerRater May 25, 2021

I have been going to city Cadillac for many years there service is beyond excellent always treated with respect and kindness sales representative Juan was very helpful and treated his position with the up most respect I recommend this dealership any time

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DealerRater May 24, 2021

My sales person was Valeria Manesses she was so helpful and professional. She try so hard to drive home the same day The rest of the persons very kind. I’ll recommend to any of my friends

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DealerRater May 22, 2021

Thanks to Daniel Fagadar I got the 2021 Gmc Terrain that I was looking for.....He went above and beyond to locate the exact color, style, and details that I was looking for...I recommend you see Daniel for his great service..He was a pleasure and a nice guy too.

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Google May 22, 2021

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DealerRater May 15, 2021

Dan did a wonderful job explaining everything to me he treating me like family. Love the car thanks Dan and City Cadillac the car is awesome

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DealerRater May 15, 2021

Daniel is a great dealer. He helped me find the right car to purchase and made things easier for me. I absolutely appreciate everything done to help me get the car I wanted.

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DealerRater May 14, 2021

After a bad experience at a nearby dealer, I was hesitant and reserved when I came into City Buick GMC to test drive an Acadia. My reticence was unwarranted – Jason Taveras was was a true professional, not pushy at all, and focused on building a rapport and learning about me and what I was looking for without pressuring me. After that, the entire process was a breeze. They didn't have the exact car I was looking for but Jason left no stone unturned in finding it. They even found one with a better package than I was looking for ...

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DealerRater May 14, 2021

My first Cadillac. A perfect experience. Helena was knowledgeable, friendly and accommodating. Never felt pushed or rushed. Can't recommend her or the dealership enough.

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Google May 11, 2021

Can't say enough about city Cadillac. Juan Ceaca the sales professional and John Randazzo the General manager treated me like family. Great deal,great car.Beautiful experience. I picked up my car on my birthday. These two guys made it special.All the best to you both and thank you.

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DealerRater May 11, 2021

Can’t say enough about city Cadillac. Juan Ceaca the sales professional and John Randazzo th general manager treated me like family Great deal great car,fantastic experience.Picked up my car on my birthday.They made it special.What a pleasure.Thanks guys

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DealerRater May 11, 2021

Karen Herrera was fantastic, got car I want with rate I wanted. Highly recommend Karen. Karen shows great customer service and care. She is very passionate about the work she does.

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DealerRater May 11, 2021

Thank You City Cadilla!! My first time Pre- owned GMC Terrain, excellent service, I was in good hands with Mr. Dan!! Visir them and see.😍😍😍😍

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DealerRater Apr 30, 2021

Apr 29, 2021 I just purchased a new 2021 Buick from Jason at the dealership. Jason was excellent, very proficient, knowledgeable and extremely easy to work with. It was a pleasure to work with him and the experience was one of my best car purchase experiences. The dealership and Jason is highly recommended.

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DealerRater Apr 30, 2021

I just purchased a new 2021 Buick from Jason at the dealership. Jason was excellent, very proficient, knowledgeable and extremely easy to work with. It was a pleasure to work with him and the experience was one of my best car purchase experiences. The dealership and Jason is highly recommended.

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DealerRater Apr 29, 2021

Purchased a 2021 Envision. Our salesperson Jason Taveras was very attentive and professional. He listened to what we wanted and led us to the right car at the right price. I would strongly suggest that you work with him if you go there. This is our 4th Buick.

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Google Apr 27, 2021

I'm very thankful for the exceptional service provided by service representative Cherise and my assigned mechanic. I'm moving south and hope I find the same exceptional service that I am accustomed to.

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DealerRater Apr 27, 2021

Dan Key was the best salesman I have met in a long time. He was professional and patient. The finance team was great as well

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DealerRater Apr 21, 2021

I want to thank everyone from City Cadillac from the moment you walk in everyone was professional specially the sales person Jesus Rosa Thank you for the hard work you do for the people who are looking for cars I would recommend everyone to see Jesus rosa

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DealerRater Apr 19, 2021

Dan Keys is the man,he knew everything about the car. Got the financing In 5 mins, as well as preparing the vehicle took all of 30 mins. Thanks again, KS

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DealerRater Apr 18, 2021

Today, I had to do something I’ve never thought I would have to do. Due to some reasons beyond my control, I had to surrender my lease on my 2018 GMC Terrain seven months early. Times are hard on this boulevard right now and I just had to do it knowing the financial implications. I explained my situation to the Manager, John Randazzo and he had me work with one his Salesmen, Dan Keys on this process of lease surrender. I was beyond stressed out about this whole ordeal. At the end of our discussion and car inspection, we were ...

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DealerRater Apr 15, 2021

I have to say that I have dealt with at least 6 different dealerships from other brands and this location was one of very few to be as transparent, friendly and courteous to my needs. I will be back again! Thank you Helena and John!

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Google Apr 15, 2021

EXCELLENT SALES, FOUND THE EXACT CAR AND COLORS I WANTED

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DealerRater Apr 14, 2021

The service was phenomenal. Helena Zadeh was a great sales person to work with . She had as much taken care of as possible. My family and I have been leasing or buying from City for many years and will probably continue. She is one person that I will continue to associate with as long as I come there. By the way, I come all the way from the Hartford area to purchase. Thank you again. Mr. Moffo

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DealerRater Apr 13, 2021

I bought a vehicle from John Randazzo the general Sales manager in March of 2021 and it was the best experience I've had buying a car and believe me I have bought plenty. I live in Massapequa Long Island and drove to Long Island city for the great experience. The dealers on. Long Island play games and some won't sell you a car unless you finance with them what a Joke when I meet John he was very professional and said we don't play games were here to sell you cars. Everyone I Dealt with was great I ...

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Google Apr 12, 2021

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DealerRater Apr 11, 2021

Great service!! Dan was so helpful and professional, making this experience a perfect one!!! Thanks so much Dan!! Love my new vehicle! Would recommend you highly!!

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Cars Apr 6, 2021

Excellent dealership! To be honest, my expectations weren’t that high because the surrounding dealerships in the area left me with a poor taste in my mouth. I was pleasantly surprised by the welcome we received right through the door. They didn’t press us. There was a polite greeting but no aggressive sales assault. I told them we just wanted to look around a bit and they allowed us to do just that. When I did have a question they were genuine in their response. I talked at length about our needs and they listened. At no point did ...

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DealerRater Apr 6, 2021

Excellent dealership! To be honest, my expectations weren’t that high because the surrounding dealerships in the area left me with a poor taste in my mouth. I was pleasantly surprised by the welcome we received right through the door. They didn’t press us. There was a polite greeting but no aggressive sales assault. I told them we just wanted to look around a bit and they allowed us to do just that. When I did have a question they were genuine in their response. I talked at length about our needs and they listened. At no point did ...

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DealerRater Apr 3, 2021

had a great experience working Karen Herrera she went above and beyond to get us the best deal for our 2021 Acadia Denali !! Will definitely be a return customer !!

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Google Apr 3, 2021

Had a great experience working with @Karen Herrera. She’s an amazing sales person and send above and beyond to help us get the car we wanted !!! Great dealership all around.

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DealerRater Apr 2, 2021

John Randazzo was the Best Person I`ve dealt with at a Dealership. I was looking to trade my 2016 GMC Denali 7 Dealerships where wasting my Time & Playing around with My Deal. Not Mr. Randazzo. Gave Me Great Trade In Price & Better Deal on My 2021 GMC Denali. Didn`t waste my Time at all was Driving Same Day Few Hours. Tks we need More People Like This at Dealerships.

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DealerRater Apr 2, 2021

Dan Keys was patient and answered all of our questions. He provided us with options and made the process easy. Thank you Mr. Keys and City Cadillac Buick GMC

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DealerRater Mar 30, 2021

Dan was knowledgeable and a comfortable person to work with. We would recommend him to anyone as a great guy to do business with. We, the happy buyers are very satisfied with the service and our new vehicle. Thank you. Darlene and Ed

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Cars Mar 29, 2021

I was greeted with open arms upon my arrival. The sales staff especially Joshua was a pleasure to talk to. The didn't pressure me in to buying the car. I got the car I wanted! Thanks city Cadillac. See you again in about 3 years.

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DealerRater Mar 26, 2021

City GMC was amazing. My sales consultant, Karen Herrera, was outstanding. She provided unlimited courtesy and professionalism and made me feel extremely comfortable throughout the entire process. Ms. Herrera truly went above and beyond and I would wholeheartedly recommend any and everyone to City GMC. You will not be disappointed.

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DealerRater Mar 22, 2021

Daniel Fagadar at City Cadillac made our lease car acquisition a very simple process. From initial enquiry to collection of car, he gave us the best price and answered every question quickly with considerable knowledge. We will certainly be using him again for our next lease.

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DealerRater Mar 20, 2021

I've been dealing with City Cadillac for a few years now. This is our fourth car from them. Our salesperson Jesus was just incredible. Never feeling any pressure and was a gem. He showed us a couple of different vehicles and I took home a GMC Terrain and absolutely love it. I highly recommend going here for your next vehicle. The staff from our salesperson Jesus to the finance person was smooth. Also there service department is awesome.

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DealerRater Mar 18, 2021

I had the pleasure of dealing with a representative by the name of Dan Keys. He was awesome and made my car buying experience amazing. His level of customer service is unmatched. He is attentive, patient, respectful, cheerful, diligent, knowledgeable, dependable, andneed I say more?..... because I actually can. Additionally, the dealership was so neat and organized. Cars were in immaculate condition. What you see on the internet, is definitely what you get. And Amelia is such a great, considerate person. It's so good having a person start and continue to help you with such exceptional customer service. You ...

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DealerRater Mar 16, 2021

It is so pleasant to deal with a companionate person. She certainly help me to obtain what I want. - I will definitely refer this organization to others.

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Google Mar 11, 2021

The service department headed by John is one of the best dealings I have had with any of my owned vehicles.. John goes through great lengths to satisfy his customers which I greatly appreciate . Cathy my service advisor does an excellent job weather I bring in my Escalade or my CTS V for any type of service. I can't say enough about Brian my Tech.. he goes far beyond what is expected and I have full trust in him. I would highly recommend any one to City Cadillac Service where you will be treated extremely well.

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Google Mar 5, 2021

Sally Perez, she is the best! She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service. I really appreciate it. I really don’t care to wait at the end is rewarded.


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