Welcome to City Cadillac

I purchased a brand new 2020 Cadillac CT5 from City Cadillac Buick GMC in Queens, NY. Jesus Rosa was the sales person and he was helpful, pleasant, polite and knowledgeable. He explained everything in detail regarding my purchase and options, he was very professional. John Randazzo who is the General Sales Manager along with Jesus went beyond the call of duty to get the best price for the car I traded in. John and Jesus also were able to get me an additional $2500 rebate. I strongly recommend Jesus Rosa and John Randazzo as people you want to purchase a car from and City Cadillac Buick GMC as the dealership to purchase a car from especially a new one and even more so if you are trading in your old car. I are very happy with my new car a brand new beautiful 2020 Cadillac CT5 at a very fair price! Thanks again Jesus, John and City Cadillac Buick GMC!

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My husband and I had a great experience at City Cadillac. My husband almost cried. The staff are so friendly. Our salesman was Juan Ceaca. He is a very pleasant person. He is very professional and hardworking. We are very pleased with our car. We got a great deal. I will recommend City Cadillac and Juan to everybody.

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My experience at City Cadillac was very positive, thanks to Daniel! Daniel Fagadar was wonderful. I got a great price on a Cadillac SRX5. The entire experience was quick and very personal!

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Mr molina is a great service advisor, he take care of you and you know your in good had. Keep up the great work

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I was very happy with the results I’ returned a leased car and picked up a new Buick encore which I also lease. I was very happy with the help that Helena gave me

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Daniel Fagadar was our Salesmen. He was great to work with. He made the transaction very smooth. I will definitely recommend him to friends and family. Thank you.

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I worked with Jesus on purchasing a Yukon. Transparent and simple process.

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We are more than pleased with the customer service we received from everyone at City Cadillac especially Anthony Oropeza. We recommend anyone coming here make sure you book your appointment with Anthony, he was amazing.

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First things first I am ecstatic about my new purchase. This is my second time leasing a car and the process went much smoother. My first lease was a standard straight off the showroom floor however I always said for my next purchase it would be tailored to my liking and City Buick GMC exceeded my expectations. I am not shamed to say that I came in to the dealership with many requests and not much to work with as far as credit is concerned but the salesman Joshua Vargas and the financer Ken Schuster found a way out of no way for me. Not only was I able to get the truck that I wanted at an unbelievable rate; I was able to get it with all of the whistles and bells of my choosing. My truck is a real showstopper and I wouldn't have it if it wasn't for Joshua working diligently to get me exactly what I wanted and Ken combing through my contract making sure I was in the best possible financial position to make a new purchase given my recent total loss on a current lease with a different financial institution. Additionally, the atmosphere at City Buick GMC is very friendly and safe given the current climate surrounding public health and safety. Social distancing is not a concern as there is plenty of space and the entire location is very clean. I'd definitely recommend a visit here if you're on the market for a new vehicle. I assure you that you cannot go wrong with a purchase from City Buick GMC.

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Anthony the car salesmen at City Cadillac is awesome, he was very professional and very helpful. Make sure you ask for him when you get there, I highly recommend him !!!

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My first visit to City Cadillac couldn't have gone better: I was given a friendly welcome, made comfortable while the car was being serviced, and kept informed all the way through by the highly professional staff.. One caution: This newcomer had trouble finding the service department, as you have to turn onto a road that looks as if it leads to an asphalt plant that was abandoned during the Great Depression. But keep going, and you'll be glad you didn't give up.

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It’s my 3rd Buick and Helena was always there to help me through the process . Very professional , nice , helpful and patient. I highly recommend Helena and city Buick

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Hi Helena, it was a pleasure doing business with you and City Cadillac once again, and I must say that even with all the restrictions we have due to the pandemic the process was super smooth. Many thanks!

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Helena and Ken were extremely helpful with purchasing my new Encore! I would certainly recommend them for anyone buying. Thank you for the great service.

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When I went to City Cadillac I was unsure of what make/model that I wanted. They answered all of my questions with patience and let me drive three different cars while I made my mind-up. Unfortunately, City Cadillac was sold out of the exact color combination car that I picked. They assured me that wasn't a problem since they located the car out of state. Two days later they had a perfectly detailed CT5 at the dealership ready for me. The salespeople and managers were able to answer all of my questions and wanted me to be happy with my purchase. The Finance Manager had me approved in minutes and slowly and clearly explained everything as he went along. From start-to-finish it was an awesome experience!

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He a great help I would recommend him to my friends and family

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I’ve leased or purchased several cars in my life and it was never more a pleasant experience than at city Cadillac. Karen Herrera took the time to help me make the best decision I could on my xt4. She took the time to give me all the numbers and options. Extremely helpful. Ever one else at city Cadillac was also very pleasant and courteous. Thank you City Cadillac.

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I had a really great experience here. I didn’t give it five stars because nothing is perfect and there is always room for improvement but this was a great place to purchase a new vehicle. I went to other Cadillac dealers and was treated ok but they didn’t really sit with me or try to work any deals. They just said “Ok here are the numbers, let me know if we can work something out”. City attracted me with their low internet pricing. I browsed their website and said that I was interested in a particular vehicle and to contact me. Within minutes I received a text asking if it was ok to contact me further. I then received a phone call maybe 5 minutes after and started to deal with someone over the phone. Within 20 minutes of my first inquiry I had an appointment for my Wife and I set for the next morning. I’m from New Jersey so it took a lot for me to be lured into driving to Queens to look at a car but City enticed me with their pricing and friendly customer service over the phone. We arrived for our appointment and were greeted as we walked into the dealership. We were immediately paired with our salesman JESUS. He already had an idea and the vehicle ID numbers of what we were interested in. He asked some pertinent questions and had 3 different models with different trim levels to show us. This made it so easy for us to narrow down and decide on the vehicle. We then went for a test drive and were able to see the car in all it’s glory while on the road. We got back and asked for numbers on the car we liked. He came back and gave us fantastic numbers and even helped us secure discounts as my wife’s employer is eligible for GM suppliers discounts. (YESSSSS!!) Jesus was a warm salesman interested in making sure our needs were met. Not just pushing whatever car they had on the lot onto us like so many other dealers do. He negotiated even better numbers for us after we saw the original offer and thought we could do better. We settled on the deal and we started the purchase process. After all was said and done we drove off in our brand new Cadillac XT6 and we are thrilled. I will say this. City is a working mans no frills dealership on Northern Blvd in Queens. I’ve been to much nicer places that have better optics and seen a little more luxurious. However the level of service I received combined with their aggressive pricing and willingness to make a deal that works for you the customer is what would have me going back there again or sending a friend or family member there to purchase a new vehicle. The only other issue was it took a long time for me to finally drive away. That’s because there were so many people getting into new vehicles that there was a wait for the finance team to finish their deals. Thank You to City Cadillac, but mostly to Jesus! Dan and Maylin Fischer

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I had a really great experience here. I didn’t give it five stars because nothing is perfect and there is always room for improvement but this was a great place to purchase a new vehicle. I went to other Cadillac dealers and was treated ok but they didn’t really sit with me or try to work any deals. They just said “Ok here are the numbers, let me know if we can work something out”. City attracted me with their low internet pricing. I browsed their website and said that I was interested in a particular vehicle and to contact me. Within minutes I received a text asking if it was ok to contact me further. I then received a phone call maybe 5 minutes after and started to deal with someone over the phone. Within 20 minutes of my first inquiry I had an appointment for my Wife and I set for the next morning. I’m from New Jersey so it took a lot for me to be lured into driving to Queens to look at a car but City enticed me with their pricing and friendly customer service over the phone. We arrived for our appointment and were greeted as we walked into the dealership. We were immediately paired with our salesman JESUS. He already had an idea and the vehicle ID numbers of what we were interested in. He asked some pertinent questions and had 3 different models with different trim levels to show us. This made it so easy for us to narrow down and decide on the vehicle. We then went for a test drive and were able to see the car in all it’s glory while on the road. We got back and asked for numbers on the car we liked. He came back and gave us fantastic numbers and even helped us secure discounts as my wife’s employer is eligible for GM suppliers discounts. (YESSSSS!!) Jesus was a warm salesman interested in making sure our needs were met. Not just pushing whatever car they had on the lot onto us like so many other dealers do. He negotiated even better numbers for us after we saw the original offer and thought we could do better. We settled on the deal and we started the purchase process. After all was said and done we drove off in our brand new Cadillac XT6 and we are thrilled. I will say this. City is a working mans no frills dealership on Northern Blvd in Queens. I’ve been to much nicer places that have better optics and seen a little more luxurious. However the level of service I received combined with their aggressive pricing and willingness to make a deal that works for you the customer is what would have me going back there again or sending a friend or family member there to purchase a new vehicle. The only other issue was it took a long time for me to finally drive away. That’s because there were so many people getting into new vehicles that there was a wait for the finance team to finish their deals. Thank You to City Cadillac but mostly to Jesus Dan and Maylin Fischer

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I had a wonderful experience today at City Cadillac service dept. Marlon was absolutely attentive and Professional as he made sure that all of my needs were addressed. The waiting room was very comfortable and all safety standards were maintained perfectly. I am a 3 time City customer and I will certainly continue to give my business to this company. Thanks to John R, General Sales Manager and Marlon and all of the ladies that work so hard to make my day less stressful. I highly recommend City for all of your vehicle needs. Robert C.

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I had a wonderful experience today at City Cadillac service dept. Marlon was absolutely attentive and Professional as he made sure that all of my needs were addressed. The waiting room was very comfortable and all safety standards were maintained perfectly. I am a 3 time City customer and I will certainly continue to give my business to this company. Thanks to John R, General Sales Manager and Marlon and all of the ladies that work so hard to make my day less stressful. I highly recommend City for all of your vehicle needs.Robert C.

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I leased a Cadillac XT5 with Jesus Rosa from City Cadillac. He took his time to make the whole process super easy and quick. I absolutely recommend anyone looking to lease/buy a Cadillac to get in touch with Jesus.

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the experience in the dealer JESUS was an ecxellent sales parson and very patient , the whole process was fast and easy, it was a great day in City Cadillac.

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Best experience I’ve had at a dealership from start to finish. Especially Helena made the process effortless. Had my new car ready in no time.

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excellent service. Helena was very patient and truly cared to make sure we were satisfied with our deal. this is 2nd time leasing wit city gmc and will definitely recommend them. thank you for the service!

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